Nursing Home Survey Tool

Complaint Investigation(s)

	The Division investigates complaints and serious incidents occurring within a nursing home as necessary. If deficiencies (requirements not met) were cited as a result of such an investigation, conducted after January 1, 1998 or within one year of the most recent standard survey, whichever is later, the investigation dates are listed here. Deficiencies cited as a result of the listed investigations are used in the calculation of the nursing home's score(s). Complaint investigations are conducted only as necessary, so it is possible for a home to have no complaint surveys during the relevant time period (stated above). Note: Investigations that did not result in the citation of a deficiency are not reflected in the tool. To obtain information about such investigations, contact the Division at (617) 753-8100 or go to Public Information.

Complaint Investigation(s)