When a DTA family who is placed in an Emergency Assistance (EA) shelter/motel placement is moved, Department of Housing and Community Development (DHCD) staff will send a completed DHCD to DTA Case Transfer Form directly to the Document Processing Center (DPC).
The completed form includes the DTA head of household’s demographic information and
if the family has been moved from one shelter/motel placement to another, DHCD staff will indicate the new shelter/motel name and address and the date of the move or
if the family has moved to a permanent residence, DHCD staff will indicate the new address, rent and utility information
Submitted forms are scanned and indexed at the DPC. If the person/family is receiving SNAP benefits only, the scanned document becomes an Action (Process Scanned Document) that becomes part of the Processing Action Pool. Scanned DCHD to DTA Case Transfer Forms that are associated with active, pending or certain recently closed cash cases are made available in the Available/Reviewed Scanned Documents view for processing by cash case managers.
The First Available Worker (FAW) or cash case manager who is assigned the action or notification must:
contact the client to confirm reported changes and determine if other changes, such as changes in household composition and/or income, have occurred
update the Electronic Case Folder (ECF) in accordance with current policy and procedure
issue a VC-1 requesting verification of reported changes and
disposition the scanned document in accordance with Dispositioning Scanned Documents