Client Assistance Coordinator Responsibilities

 

Each TAO has designated Client Assistance Coordinators (CACs) to support and assist staff and clients in navigating the process of requesting, approving, denying and managing accommodations.  The CAC is available to support TAO staff and provide guidance with ADA accommodation decisions or in certain circumstances to make those ADA accommodation decisions. The CAC may also work directly with some clients. The CAC is responsible for providing clients with disabilities equal access to Department benefits and services. His or her responsibilities include but are not limited to:

 

Working with staff:

 

Working directly with clients:

 

Managing accommodation requests, approval and implementation:

 

Tracking, Monitoring and Reporting

For a list of current Client Assistance Coordinators (CAC) see List of Client Assistance Coordinators.

 

ADA Policy and Procedures

 

 

  Last Update: March 25, 2016